City Services via Twitter
I saw this the other day, and thought if San Francisco is so hip to Twitter, and Twitter is free, why can’t the City of Des Moines do the same. Starting last week, the City of San of Francisco supports all 311 services via Twitter, with the help of Twitter CRM tool CoTweet.
Now citizens can send direct messages 24 hours a day to the sf311 Twitter account to report standard non-emergency city-related sightings (like pot holes), request street cleanings, and any other service already supported by the phone or website. This establishes San Francisco as the first major city to adopt a city-wide Twitter program of this magnitude.
City of Des Moines, let’s join the Twitter revolution!
Posted under Living Downtown
Tags: Accessibility | Community





















